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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan

December 19, 2025

5  out of  5
rating by Dan
"Katie Arena is a professional, Friendly and knowledgeable agent. I got a quick quote. Saved 50 percent. So glad I walked in."
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Heidi Jensen

December 18, 2025

5  out of  5
rating by Heidi Jensen
"Katie was an exceptional asset while assisting me with my dad’s insurance information. She was knowledgeable, patient, and communicated clearly throughout the entire process. Her professionalism and attention to detail made a potentially complex situation much easier to navigate. Katie’s dedication and helpful approach truly reflect positively on your company, and she is a valuable asset to your team. Thank you Katie"
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kathleen shaw

December 18, 2025

5  out of  5
rating by kathleen shaw
"Very good service w/quick responses."
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Katherine Napiontek

December 17, 2025

5  out of  5
rating by Katherine Napiontek
"Katie was patient and helpful in helping me switch over from my previous insurance company. She helped me find the best deal for our bundle. Thank you Katie!"
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Nick Clark

December 17, 2025

5  out of  5
rating by Nick Clark
"Katie was very helpful and knowledgeable. I’m very grateful to have a business in our community that actually treats people as people and to not just be treated like another number on a spreadsheet."
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Darren

December 16, 2025

5  out of  5
rating by Darren
"I called Katie for renters insurance and she took care of everything so quickly I was amazed. Will definitely recommend"
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Nikayla Hart

December 15, 2025

5  out of  5
rating by Nikayla Hart
"Update 12/14/25 Wow! Cierra AGAIN was so great- we needed a quote adding homeowners insurance to our existing vehicle policy and she came in over 1k LESS than what we were quoted elsewhere! 5 stars doesn’t cover it. Plus- no hassling with phone calls back and forth- she knew exactly what questions to ask right away so I could get her answers asap the first time which was so much more efficient. Cierra helped me make changes to my current policy, add a driver and a vehicle and was so amazing. She sent over multiple quotes with different price points and coverage options along with the pros and cons and things to consider. As always- Cierra was amazing! She’s been the one to help me with my policy from the beginning and I’m always happy! She turns a headache of insurance stuff into an easy, simple and efficient process. Thanks Cierra!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Cierra has consistently provided you with exceptional service and made the insurance process easy and stress-free. It's great to know she could help you with policy changes and offer clear options tailored to your needs. We'll be sure to pass along your kind words to Cierra. Thanks again for choosing us—we truly appreciate the opportunity to help you!"
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Kurt Wiesenbach

December 12, 2025

5  out of  5
rating by Kurt Wiesenbach
"I didn't go with these guys when I was originally quoted, but 6 months later Katie Arena sent me updated quotes for my house and 3 cars and it made sense so I signed up. Thanks for the follow through after the original quote!"
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Marsha Pratt

December 8, 2025

5  out of  5
rating by Marsha Pratt
"Katie was very friendly, professional and accommodating in creating new auto and homeowner policies with State Farm. Appreciated doing business with her guidance!"
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Carl Nutt

December 5, 2025

5  out of  5
rating by Carl Nutt
"Cierra is very knowledgeable, professional, always takes my calls and timely in providing information/documents to complete the process."
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Dan Goff

December 1, 2025

5  out of  5
rating by Dan Goff
"Katie was really easy to talk to, really sweet and got through the important info quickly."
We responded:
"Thank you for your feedback and review, Dan! We are thankful to have Katie on the team and happy she was able to help you and was easy to talk to! We appreciate the opportunity to work with you! "
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Mr.

November 28, 2025

5  out of  5
rating by Mr.
"Katie was fantastic and responsive in answering all my questions for auto and home insurance. Should have switched insurance to a hometown agent earlier, glad I did. Thank you, Ed."
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Kristy Ellingsen

November 23, 2025

5  out of  5
rating by Kristy Ellingsen
"Katie was super welcoming and made the process quick and easy with the best rates would recommend her to others"
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Tommy Leonard

November 22, 2025

5  out of  5
rating by Tommy Leonard
"Katie was very helpful and saved me $800 a year on insurance"
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Jean Jolly

November 21, 2025

5  out of  5
rating by Jean Jolly
"Katie is knowledgeable and will explain to you everything."
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Aiki Aka

November 17, 2025

5  out of  5
rating by Aiki Aka
"Aubrey Best was very pleasant, knowledgeable, and responsive. I'll look forward to consulting with her again should the need arise. Alan Andrews"
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Chuck Hyatt

November 17, 2025

5  out of  5
rating by Chuck Hyatt
"Katie and Matt were easy to work with and fixed me up with a home owner's policy quickly and at a good price."
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Scott Swagerty

November 14, 2025

5  out of  5
rating by Scott Swagerty
"Cierra was great at getting me commercial insurance right away at an affordable price! We have all our vehicles insured through State Farm’s."
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Jesse Seward

November 13, 2025

5  out of  5
rating by Jesse Seward
"Aubrey was extremely helpful in assisting me with a claim. Great customer service"
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Claire Klabouch

November 13, 2025

5  out of  5
rating by Claire Klabouch
"Great service Katie was really helpful"
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Cari Shumaker

November 12, 2025

5  out of  5
rating by Cari Shumaker
"She did a great job getting me excellent coverage!"
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Robert Kennymore

November 11, 2025

5  out of  5
rating by Robert Kennymore
"Very professional and understanding insurance agent! Katie got me a fantastic rate and was very accommodating. An absolute pleasure to do business with!"
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Kelsey Vashutah

November 4, 2025

5  out of  5
rating by Kelsey Vashutah
"Katie was very helpful and quick to respond when I needed home insurance for purchasing a home. I was very grateful to have worked with her."
We responded:
"Thank you for sharing your experience! We're happy to hear that Katie was helpful and quick to respond during your home insurance purchase. It’s wonderful to know you felt supported throughout the process. We appreciate your trust and are here whenever you need us!"
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Dan Ursino

October 31, 2025

5  out of  5
rating by Dan Ursino
"I've been a long-time customer, and always happy with the helpful and friendly customer service from Matt's team. Working with Katie on a policy update was easy and responsive. Thanks!"
We responded:
"Thank you for being a loyal customer and for your wonderful feedback! We're glad to hear that Matt's team continues to provide helpful and friendly service, and that working with Katie on your policy update was easy and responsive. We appreciate your continued trust and are always here to help!"
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Will Boswell

October 30, 2025

5  out of  5
rating by Will Boswell
"Katie was thorough and responsive throughout the process of quoting my home/auto insurance, and she managed to secure a savings on both."
We responded:
"Thank you for your kind words! We're glad to hear that Katie was thorough and responsive, and that she was able to secure savings on both your home and auto insurance. We appreciate your trust and are here to assist you anytime!"