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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia OKeefe

January 16, 2026

5  out of  5
rating by Olivia OKeefe
"Cierra made it such a fast and easy experience to switch auto insurance after dealing with a different (very difficult) company. Just so happened to text me at the perfect time with a quote showing a discount, plus super friendly!"
We responded:
"Thank you for the great review, Olivia! We’re so glad Cierra made switching your auto insurance fast and easy—especially after a frustrating experience elsewhere. Happy to hear the timing worked out and that she was able to find you a discount, too. We appreciate you choosing us!"
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R.A. Hauck

January 15, 2026

5  out of  5
rating by R.A. Hauck
"I was making enquires about my current insurance."
We responded:
"We appreciate the feedback and review, R.A. Thank you for letting us help you with your insurance. We appreciate you!"
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dotdotdotdotcom

January 15, 2026

5  out of  5
rating by dotdotdotdotcom
"Katie Arena did wonders with our Insurance. Helped us maintain an affordable rate and answer questions we had. Smoothly walked us through the transition. Very great at communicating and anticipating our needs with home and vehicle insurance."
We responded:
"Thank you for the wonderful review! We’re so glad Katie Arena helped you maintain an affordable rate, answered all your questions, and made the transition smooth. We appreciate you trusting us with your home and vehicle insurance, and we’re always here whenever you need anything."
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Gary Johnson

January 14, 2026

5  out of  5
rating by Gary Johnson
"Needed ins for my son, and Katie was fantastic. Took care of what I needed with a smile and professionalism."
We responded:
"Thank you for your review, Gary! We’re so glad Katie was able to help you get insurance for your son and made the process easy and professional. We appreciate your business and are here anytime you need us."
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Slim Jim

January 5, 2026

5  out of  5
rating by Slim Jim
"Very nice people. Lots of hospitality. Super understanding and helpful"
We responded:
"Thank you for the kind review! We’re glad you felt welcomed and well taken care of. We appreciate you choosing us and we’re always here to help."
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Virginia Ford

December 25, 2025

5  out of  5
rating by Virginia Ford
"Katie Arena was a wonderful agent, polite, listened and respectful. She helped set up our new insurance plan."
We responded:
"Thank you for your kind words! We’re glad Katie Arena provided a respectful, attentive experience and helped you get your new insurance plan set up. We appreciate your business and look forward to helping whenever you need us."
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Jo Neuman

December 24, 2025

5  out of  5
rating by Jo Neuman
"Thanks to Aubrey Best (aptly named). Working with her has been so easy."
We responded:
"Thank you for the review! We’re so happy to hear working with Aubrey Best has been easy—she’ll really appreciate the shout-out. Thanks again for choosing us, and we’re here whenever you need anything."
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Dan

December 19, 2025

5  out of  5
rating by Dan
"Katie Arena is a professional, Friendly and knowledgeable agent. I got a quick quote. Saved 50 percent. So glad I walked in."
We responded:
"Thank you for the great review! We’re so glad Katie Arena was able to provide a quick quote and help you save so much. We appreciate you stopping in, and we’re here anytime you need anything."
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Heidi Jensen

December 18, 2025

5  out of  5
rating by Heidi Jensen
"Katie was an exceptional asset while assisting me with my dad’s insurance information. She was knowledgeable, patient, and communicated clearly throughout the entire process. Her professionalism and attention to detail made a potentially complex situation much easier to navigate. Katie’s dedication and helpful approach truly reflect positively on your company, and she is a valuable asset to your team. Thank you Katie"
We responded:
"Thank you for taking the time to share this, Heidi. We’re so glad Katie was able to assist with your dad’s insurance information and make the process clear and manageable. Her professionalism, patience, and attention to detail mean a lot to us, and we’ll be sure to pass along your kind words. Thank you again for choosing our team."
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kathleen shaw

December 18, 2025

5  out of  5
rating by kathleen shaw
"Very good service w/quick responses."
We responded:
"Thank you for your review! We’re glad you received very good service and quick responses. We appreciate your business and are here whenever you need us."
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Katherine Napiontek

December 17, 2025

5  out of  5
rating by Katherine Napiontek
"Katie was patient and helpful in helping me switch over from my previous insurance company. She helped me find the best deal for our bundle. Thank you Katie!"
We responded:
"Thank you for the wonderful review, Katherine! We’re so glad Katie made the switch from your previous insurance company smooth and helped you find the best deal on your bundle. We appreciate you choosing us—thank you again!"
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Nick Clark

December 17, 2025

5  out of  5
rating by Nick Clark
"Katie was very helpful and knowledgeable. I’m very grateful to have a business in our community that actually treats people as people and to not just be treated like another number on a spreadsheet."
We responded:
"Thank you so much for your kind words, Nick. We’re glad Katie was able to help and that you felt genuinely taken care of—that’s exactly the experience we aim to provide. We truly appreciate your support and are grateful to be part of the community."
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Darren

December 16, 2025

5  out of  5
rating by Darren
"I called Katie for renters insurance and she took care of everything so quickly I was amazed. Will definitely recommend"
We responded:
"Thank you for the great review! We’re so glad Katie was able to get your renters insurance handled quickly and make the process easy. We truly appreciate the recommendation and we’re here anytime you need us."
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Nikayla Hart

December 15, 2025

5  out of  5
rating by Nikayla Hart
"Update 12/14/25 Wow! Cierra AGAIN was so great- we needed a quote adding homeowners insurance to our existing vehicle policy and she came in over 1k LESS than what we were quoted elsewhere! 5 stars doesn’t cover it. Plus- no hassling with phone calls back and forth- she knew exactly what questions to ask right away so I could get her answers asap the first time which was so much more efficient. Cierra helped me make changes to my current policy, add a driver and a vehicle and was so amazing. She sent over multiple quotes with different price points and coverage options along with the pros and cons and things to consider. As always- Cierra was amazing! She’s been the one to help me with my policy from the beginning and I’m always happy! She turns a headache of insurance stuff into an easy, simple and efficient process. Thanks Cierra!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Cierra has consistently provided you with exceptional service and made the insurance process easy and stress-free. It's great to know she could help you with policy changes and offer clear options tailored to your needs. We'll be sure to pass along your kind words to Cierra. Thanks again for choosing us—we truly appreciate the opportunity to help you!"
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Kurt Wiesenbach

December 12, 2025

5  out of  5
rating by Kurt Wiesenbach
"I didn't go with these guys when I was originally quoted, but 6 months later Katie Arena sent me updated quotes for my house and 3 cars and it made sense so I signed up. Thanks for the follow through after the original quote!"
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Marsha Pratt

December 8, 2025

5  out of  5
rating by Marsha Pratt
"Katie was very friendly, professional and accommodating in creating new auto and homeowner policies with State Farm. Appreciated doing business with her guidance!"
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Carl Nutt

December 5, 2025

5  out of  5
rating by Carl Nutt
"Cierra is very knowledgeable, professional, always takes my calls and timely in providing information/documents to complete the process."
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Dan Goff

December 1, 2025

5  out of  5
rating by Dan Goff
"Katie was really easy to talk to, really sweet and got through the important info quickly."
We responded:
"Thank you for your feedback and review, Dan! We are thankful to have Katie on the team and happy she was able to help you and was easy to talk to! We appreciate the opportunity to work with you! "
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Mr.

November 28, 2025

5  out of  5
rating by Mr.
"Katie was fantastic and responsive in answering all my questions for auto and home insurance. Should have switched insurance to a hometown agent earlier, glad I did. Thank you, Ed."
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Kristy Ellingsen

November 23, 2025

5  out of  5
rating by Kristy Ellingsen
"Katie was super welcoming and made the process quick and easy with the best rates would recommend her to others"
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Tommy Leonard

November 22, 2025

5  out of  5
rating by Tommy Leonard
"Katie was very helpful and saved me $800 a year on insurance"
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Jean Jolly

November 21, 2025

5  out of  5
rating by Jean Jolly
"Katie is knowledgeable and will explain to you everything."
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Aiki Aka

November 17, 2025

5  out of  5
rating by Aiki Aka
"Aubrey Best was very pleasant, knowledgeable, and responsive. I'll look forward to consulting with her again should the need arise. Alan Andrews"
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Chuck Hyatt

November 17, 2025

5  out of  5
rating by Chuck Hyatt
"Katie and Matt were easy to work with and fixed me up with a home owner's policy quickly and at a good price."
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Scott Swagerty

November 14, 2025

5  out of  5
rating by Scott Swagerty
"Cierra was great at getting me commercial insurance right away at an affordable price! We have all our vehicles insured through State Farm’s."