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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claire Klabouch

November 13, 2025

5  out of  5
rating by Claire Klabouch
"Great service Katie was really helpful"
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Cari Shumaker

November 12, 2025

5  out of  5
rating by Cari Shumaker
"She did a great job getting me excellent coverage!"
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Robert Kennymore

November 11, 2025

5  out of  5
rating by Robert Kennymore
"Very professional and understanding insurance agent! Katie got me a fantastic rate and was very accommodating. An absolute pleasure to do business with!"
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Kelsey Vashutah

November 4, 2025

5  out of  5
rating by Kelsey Vashutah
"Katie was very helpful and quick to respond when I needed home insurance for purchasing a home. I was very grateful to have worked with her."
We responded:
"Thank you for sharing your experience! We're happy to hear that Katie was helpful and quick to respond during your home insurance purchase. It’s wonderful to know you felt supported throughout the process. We appreciate your trust and are here whenever you need us!"
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Dan Ursino

October 31, 2025

5  out of  5
rating by Dan Ursino
"I've been a long-time customer, and always happy with the helpful and friendly customer service from Matt's team. Working with Katie on a policy update was easy and responsive. Thanks!"
We responded:
"Thank you for being a loyal customer and for your wonderful feedback! We're glad to hear that Matt's team continues to provide helpful and friendly service, and that working with Katie on your policy update was easy and responsive. We appreciate your continued trust and are always here to help!"
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Will Boswell

October 30, 2025

5  out of  5
rating by Will Boswell
"Katie was thorough and responsive throughout the process of quoting my home/auto insurance, and she managed to secure a savings on both."
We responded:
"Thank you for your kind words! We're glad to hear that Katie was thorough and responsive, and that she was able to secure savings on both your home and auto insurance. We appreciate your trust and are here to assist you anytime!"
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Grace Best

October 29, 2025

5  out of  5
rating by Grace Best
"State Farm was able to get my auto insurance cut in half! Aubrey made the process simple and quick. 10/10 Would recommend."
We responded:
"Thank you for your fantastic review! We’re so glad Aubrey was able to make the process simple and help you save so much on your auto insurance. Your recommendation means a lot to us! If you ever need anything else, just let us know."
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Carol Marvos

October 27, 2025

5  out of  5
rating by Carol Marvos
"Excellent information, excellent service! C. Marvos, Bremerton, WA"
We responded:
"Thank you, C. Marvos! We’re thrilled to hear you received excellent information and service. We appreciate your feedback and are here whenever you need us!"
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Sandra White

October 21, 2025

5  out of  5
rating by Sandra White
"Always so kind and patient. Never pushy. I genuinely feel like they listen to my lifestyle needs to fit my policy. Katie Arena in the port Angeles location was super helpful quick and was very accommodating to my needs. I walked away feeling relieved as I added an RV to my policy and was very worried about over extending myself within my monthly payments. I am a very happy customer."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Katie provided kind, patient, and attentive service tailored to your lifestyle needs. It's wonderful that she was able to help you add your RV coverage while keeping your budget in mind. We’re grateful to have you as a happy customer and look forward to continuing to support you!"
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Gary Rollock

October 15, 2025

5  out of  5
rating by Gary Rollock
"Very pleasant and informative"
We responded:
"Thank you for your feedback, Gary! We appreciate you!"
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Tracy Hagberg

October 10, 2025

5  out of  5
rating by Tracy Hagberg
"Katie was very helpful & professional, highly recommend! Thank you"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Katie was helpful and professional. Your recommendation means a lot to us. If you need any further assistance, we're always here to help, Tracy! Thanks so much!"
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Lora Kelly

October 8, 2025

5  out of  5
rating by Lora Kelly
"Katie was friendly, informative and helpful."
We responded:
"Thank you for your review, Lora! We appreciate the opportunity to serve you and are happy that Katie was so helpful and friendly and informative!"
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Emily Babcock

October 8, 2025

5  out of  5
rating by Emily Babcock
"Cierra was incredibly kind, helpful, and professional! She made signing up for auto insurance incredibly smooth and easy!"
We responded:
"Glad to hear Cierra was so helpful, Emily! Thank you for letting us help you with your insurance! We appreciate you! "
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Michael Morrow

October 8, 2025

5  out of  5
rating by Michael Morrow
"Katie is fantastic! Knowledgeable and very fast at returning calls and emails. Im sending my sister her info. Katie is saving me lots of money and upgrading my coverages!"
We responded:
"Thank you so much for your kind words, Michael! We're thrilled to hear that Katie has been knowledgeable, responsive, and able to help you save money while upgrading your coverages. We truly appreciate you recommending her to your sister—it means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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michael lindholm

October 5, 2025

5  out of  5
rating by michael lindholm
"Such a nice lady and did her job amazingly. Thanks for taking care of me. Thanks you, mary!"
We responded:
"Thank you so much for the review, Michael! Glad that Mary was able to help you with your insurance!"
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Rave P

September 26, 2025

5  out of  5
rating by Rave P
"Katie was amazing! Was able to get homeowners insurance at a good price, and lots of good communication throughout the process. Cannot recommend this agent enough!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Katie provided excellent service and helped you secure homeowners insurance at a great price. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
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Aubrey Best

September 25, 2025

5  out of  5
rating by Aubrey Best
"Aubrey did an excellent job helping me understand my insurance coverages! I would definitely recommend working with this State Farm agency!"
We responded:
"Thank you for your feedback, Aubrey! Glad we could help with your auto and home insurance! We appreciate being able to work with you! "
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Nina Grace

September 23, 2025

5  out of  5
rating by Nina Grace
"Aubrey has been fantastic in dealing with all my insurance needs! This team has been fabulous. Thank you all so much!"
We responded:
"Thank you so much for your kind words, Nina! We're thrilled to hear that Aubrey and the team have been fantastic in handling all your insurance needs. We truly appreciate your support and look forward to continuing to serve you!"
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Julie Solis

September 22, 2025

5  out of  5
rating by Julie Solis
"My agent is super great gal . Feel great that I switch over to State Farm ."
We responded:
"Great to hear, Julie! Glad it is a great fit for both of us! We appreciate the opportunity to help you! "
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Alexia Fox

September 19, 2025

5  out of  5
rating by Alexia Fox
"Absolutely loved talking with Cierra Stayton first time getting insurance and she made me understand everything I needed to so I could get the right insurance for my budget!!!"
We responded:
"Thank you, Alexia, for your wonderful feedback! We're delighted to hear that Cierra Stayton made your first insurance experience clear and easy to understand, helping you find the right coverage for your budget. We appreciate your trust and are here to support you anytime!"
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michelle speers

September 19, 2025

5  out of  5
rating by michelle speers
"Katie at State Farm was such a huge help as we made our move from Southern California to the Olympic Peninsula. She found us the best rates for both our home and auto insurance and was always available to answer any questions we had along the way. Katie made what could have been a stressful process feel simple and seamless. We’re so grateful for her guidance and highly recommend her to anyone looking for an agent who truly cares about her clients!"
We responded:
"Thank you for your heartfelt review! We're so glad Katie could make your move from Southern California to the Olympic Peninsula easier by finding the best rates and being there to answer your questions. She truly cares about her clients, and your recommendation means a lot to us. Wishing you all the best in your new home!"
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Janice Hughes

September 18, 2025

5  out of  5
rating by Janice Hughes
"Katie has been really Awesome!! She explained everything with great details. I was really impressed with her business acumen! Thank you Katie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Katie provided clear explanations and impressed you with her expertise. We’ll be sure to pass along your appreciation to her. Thanks again for choosing us!"
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Joe Matthews

September 16, 2025

5  out of  5
rating by Joe Matthews
"Katie Arena is awesome! Katie was recommended to us and she was very friendly, quick to respond to every question we had, and provided quotes quickly. She was able to save us almost half of what we were paying for insurance. This is what customer service is!"
We responded:
"Thank you for sharing your great experience! We're delighted to hear that Katie Arena provided such friendly, responsive, and efficient service, and that she was able to save you nearly half on your insurance. Your kind words truly reflect the level of customer service we strive to deliver. We appreciate your trust and look forward to assisting you again!"
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Angie Matthews

September 16, 2025

5  out of  5
rating by Angie Matthews
"Katie is fantastic! She was so helpful answering questions and going over the details of what we needed covered. She is super friendly and easy to work with, and was able to find coverage for all of our needs at better rates than we had prior."
We responded:
"Thank you for your wonderful feedback, Angie! We're so glad to hear that Katie provided friendly, thorough, and helpful service while finding the right coverage for you at better rates. We appreciate your trust and look forward to assisting you with your insurance needs in the future!"
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Mikail Callahan

September 8, 2025

5  out of  5
rating by Mikail Callahan
"Cierra was amazing she was kind Extremely fast on helping me switch my home/car insurance and helped educate me on my insurance needs and saved me a large amount of money on my homeowners and car insurance. I would recommend anyone to speak to her who is looking to change their insurance. Thanks again :)"
We responded:
"Thank you so much for your kind words, Mikail! We're thrilled to hear that Cierra was able to assist you quickly and effectively, and that she helped you save a significant amount on your homeowners and car insurance. We truly appreciate your recommendation and look forward to helping you with any future insurance needs!"